Well-written policies reduce disputes before they happen and increase conversion by removing hesitation at checkout.

Return policy

State clearly: what's returnable, the window, who pays return shipping, required condition.

Delivery policy

State your realistic dispatch time, not your best case. See our platform-wide Refund Policy for how this interacts with Talio Square's own terms.

Why specificity matters more than friendliness

Plainly worded, specific policies build more genuine confidence than warm but vague language.