Support
Frequently Asked Questions
Answers to common questions about buying and selling on Talio Square.
What is Talio Square?
A global premium marketplace for physical goods, digital products, and professional services. Every transaction is escrow-protected. Every seller is KYC-verified.
How does escrow work?
Your payment is held securely by TradeSafe until you confirm delivery. Funds are only released when you're satisfied.
What are the commission rates?
A flat 8% on every product type — physical goods, digital products, and professional services alike. Always. No hidden fees, no listing fees, no subscription fees.
How do I become a seller?
Apply at /account/apply/. You'll complete KYC verification and be reviewed by our team. Approval typically takes 48 hours.
How do returns work?
Buyers have 7 days from delivery to request a return. Items must be unused. Refunds are processed through escrow once the return is confirmed.
What shipping options are available?
We compare live rates from Courier Guy, Fastway, and Courier IT. You see real-time rates before paying.
Is my payment secure?
Yes. All payments are held in escrow by TradeSafe. We never touch your money directly.
How do I contact support?
Use the live chat widget on any page, email support@taliosquare.international, or request a callback below.